Our 6-Step Claims Process
From your first call to your final settlement check, here's exactly how Coin Claims Services manages your insurance claim.
Free Initial Consultation
Day 1Your journey begins with a no-cost, no-obligation consultation. We review your insurance policy, assess the nature of your damage, and explain exactly how we can help. You'll understand your coverage, your rights, and what to expect before we ever begin.
- Policy review and coverage analysis
- Damage overview and claim viability assessment
- Explanation of our contingency fee structure
- No upfront cost, no obligation to proceed
Property Inspection & Damage Assessment
Days 2–5Our licensed adjusters conduct a thorough, systematic inspection of your property. We document every element of damage — including hidden damage inside walls, ceilings, and mechanical systems that insurance adjusters routinely miss.
- Comprehensive on-site inspection
- Photographic and video documentation
- Identification of hidden and secondary damage
- Coordination with engineers and specialists as needed
Claim Documentation
Days 5–14We prepare a detailed, professional claim package that leaves nothing to chance. Our documentation is far more comprehensive than what most policyholders submit on their own — and far more than what insurance companies typically receive.
- Detailed scope of loss and damage inventory
- Replacement cost estimates from qualified contractors
- Contents and personal property documentation
- Supporting photographs, reports, and expert opinions
Claim Submission
Day 14–21We submit your claim to the insurance company with complete supporting documentation. We handle all communication, paperwork, and deadlines — ensuring your claim is filed correctly, completely, and on time.
- Professional claim submission on your behalf
- All required forms and documentation included
- Compliance with policy notice requirements
- Ongoing communication with your insurer
Negotiation
Weeks 3–8This is where our expertise delivers the most value. We negotiate directly with the insurance company's adjusters and representatives, challenging lowball offers with evidence, policy analysis, and professional expertise.
- Direct negotiation with insurance adjusters
- Counter-offer preparation and presentation
- Appraisal process management if needed
- Bad faith claim identification and escalation
Settlement Resolution
Final StageWe don't stop until you receive the maximum settlement your policy allows. Once a fair settlement is reached, we guide you through the final paperwork and ensure you understand every aspect of your payment.
- Settlement review and explanation
- Final documentation and release processing
- Guidance on repair contractor selection
- Post-settlement support if issues arise
Ready to Get Started?
Contact us today for a free, no-obligation consultation. We'll review your claim and tell you exactly how we can help.
Schedule Your Free ConsultationDon't Let the Insurance Company Shortchange You
Our licensed public adjusters fight for your maximum settlement — at no upfront cost. Contact us today for a free claim review.